Meet Our Comfort Keepers®

Our team is uniquely qualified and ready to help 

Every member of our team is professional and well trained. We conduct a thorough screening and interviewing process to identify the best home care providers, and only those who pass this process go on to complete training to deliver our special brand of home care and become Comfort Keepers®. What truly sets our people apart, though, is their natural gift for caring for others. 

All Comfort Keepers pass extensive background checks and complete continuing education. They are bonded, insured and covered by workers' compensation insurance to protect our clients and their families.

2012 Comfort Keeper of the Year: Margaret “Marge” Battle

Marge has spent most of her adult life caring for others. Marge has five children, the oldest 48 and the youngest 38, and nine grandchildren. In June 2013 she and her husband will celebrate 50 years of marriage. He speaks of her adoringly for the love and nurturing she has brought to their family and describes her as a natural caregiver, a trait that has been evident in every assignment she has covered throughout her tenure with Comfort Keepers®. Over the past three years, Marge has touched the lives of thirteen clients and their families. Although each relationship is uniquely different, Marge has embraced each with determination, compassion and integrity. When Marge accepted her position as a Comfort Keeper® on July 3, 2009, her goal was to “Make people happy”.

Marge’s thirteen clients would be honored to know that she is being nominated for this award especially Father P, a Roman Catholic priest, who was most particular about his care and meal preparation. Father P had interviewed eight girls before accepting Marge as his caregiver and fondly referred to her as his “Little Miss Sunshine”. She had a calming effect on Father P, who could be a bit rambunctious. His brother and sister-in-law, who lived in Ohio, were forever grateful knowing Marge cared for him like a member of her family.

Steve Nichols


I am a methodical thinker who strives to maximize efficiencies and believe that delivering your best every day, no matter what you are doing, is the stepping stone to excellence. I work daily to create an environment that allows our team to be challenged, grow as individuals, and embrace servant-hood. I enjoy working in this industry rooted in such a deep purpose and feel blessed to serve each client with their unique challenges. In my spare time I enjoy spending time with my family (Carol, Alyssa and when possible Whitney, Josh and now my grandson Jackson), being active with our church, and taking advantage of outdoor activities.

Carol Nichols


I am a detail-oriented mother of two who believes in the power of checks and balances. I work behind the scenes, stewarding what we have been given, to ensure we are able to help the next person in need. I love the positive impact we have on our community and being in an industry that’s built around a worthy cause. In my spare time I enjoy spending time with my family and involvement in church activities.

Scott E. Cutcher

Director of Business Development

I am a creative thinker who has been put in many boxes throughout my career with one emerging theme, meaningful communications. I strive to create, facilitate and foster communications that truly connect individuals in reaching a common goal . . the right care for you or your loved ones. I promote our capabilities to the local community, coordinate a team of CSA’s (certified senior advisors), and partner with other care providers to ensure the right care is given for each situation. In my spare time I love to explore the wonder of creation through the eyes of my children (Lydia and coming soon Spencer). We enjoy the arts, sports and everything in-between.

Carrie Stafford

CSA (Certified Senior Advisor)

I am a social worker, a woman whose been married to my best friend (high school sweetheart) for over thirty years and a mother that’s been blessed with two great children. I have had the true pleasure of working with many seniors, their families and their caregivers over the past 25 years providing support, guidance and care solutions. I believe it takes a whole care community to provide the level of assistance many seniors need today. In my spare time I love boating, outdoor activities, gardening, cooking, spending time with family and friends.

Kathy Parrish

CSA (Certified Senior Advisor)

I am a lover of life and a mother of five who strives to make the connections that promote a higher level of care throughout our community. I work with seniors and their families to navigate the confusing world of long term care. This includes playing a part in our local community of care through fruitful relationships with other care providers. In my spare time I love spending time with my boys, exploring music with my husband and savoring every moment life gives me.

Jennifer Cason

HR/Scheduling Manager

I am a well traveled mother of three who has experienced heartbreak at the deepest levels driving me to stand in the gap for others. I coordinate a team that locates, trains and schedules quality caregivers to take care of our customers or their loved ones. Matching the right caregiver with a consumer in need is challenging but my team strives to make the right connections with dedicated persistence. In my spare time I enjoy sewing, embroidery and other creative crafting activities.

Holly Scarbourgh

Administration Manager

I am an objective thinker and mother of one who believes by crossing the t’s while dotting the i’s, an organization is free to take care of the most important part of business, its customers. I coordinate the flow of data, direct others in daily administrative matters and maintain the systems that enable others to succeed. In my spare time I’m committed to personal fitness and a healthy lifestyle while enjoying a plethora of outdoor activities with my daughter Lilly, fiancé Chad and his daughter Summer

Candice Boyd

Scheduling Coordinator

I am an experienced caregiver who understands the importance of a great support team while providing care in the field. Now in my new role, I work with caregivers and families to ensure we create, maintain and enhance the connections that promote a higher level of care. Matching the ever changing needs of our customers with the diverse abilities of our caregivers is my daily mission. In my spare time I love spending time with my fiancé watching a good movie.

Heather Baker

Scheduling Coordinator

I am a positive problem-solving mother of six, one with a neuromuscular disease and one with learning challenges. I understand what it takes to overcome challenges and push past them to make authentic human connections. I excel at seeing every angle of a situation which I utilize in making the best possible match between the caregiver and the customer. I believe in making these connections, I am playing my part to enhance the lives of others. In my spare time I enjoy cooking Italian meals for my family, curling up with a great book and church activities.

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